Chatbot Archives - Tech Research Online

China’s Baidu Reveals New Version of Ernie, Claims To Be in Same League With GPT-4

Noah Davidson — Tue, 17 Oct 2023 11:33:26 +0000

On Tuesday, October 17, Chinese search engine and artificial intelligence firm Baidu revealed a new version of its AI model, Ernie 4.0. Baidu’s CEO Robin Li showcased Ernie 4.0 at the company’s annual Baidu World conference in Beijing. He posed questions on topics like buying property, posed math problems, and asked it to write a novel based on the world of ancient martial arts. He added that the model has achieved comprehension, reasoning, memory, and generation which uses algorithms to generate new content.

Li also mentioned that Ernie 4.0 has the ability to understand complex instructions and questions and it applies logic and reasoning to provide answers. When stating the latest model, he said, “It is not inferior in any aspect to GPT-4. Significantly improved compared to its original Ernie Bot model.”

Baidu’s Future Plan for the AI Model

Baidu is amongst the competitors in the AI race, racing to come up with artificial intelligence models. This is after OpenAI’s ChatGPT was introduced last year and people were hooked to it. China sees AI as a potential industry to rival the US and aims to become a global leader by 2030.

Baidu began its journey as a search engine firm and over the last few years has invested significantly in AI technology such as autonomous driving and now, generative AI to meet the competition.

It introduced Ernie Bot in March and made it available to the public in August 2023. Ernie 4.0 is not available to the public yet but some people are invited to try it. Also, following the announcement of Baidu’s share price fell 1.7% which is a bit unexpected.

Li also mentioned that the company plans to incorporate AI into its search engine, maps, and cloud drive services, and its business intelligence services for enterprise customers. However, he did not mention the timeline or any other information for the same.

Final Thoughts

Baidu is trying to compete with US tech giants like Google’s AI Chatbot Bard and Microsoft’s Dall-E 3. However, US sanctions on China’s access to advanced chips to train the AI models along with Beijing’s stringent censorship can create issues for them. They also have domestic rivals like ByteDance Ltd and Tencent to make things difficult for them.

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Now You Can Have Voice Chats With ChatGPT

Olivia Carter — Tue, 26 Sep 2023 13:36:53 +0000

Open AI, on Monday, 25th September, announced a new feature that’ll let you have a voice chat with ChatGPT. This feature will allow users to speak aloud to ChatGPT and hear the chatbot talk back.

Open AI shared a demo of the new update showing the feature in action. In it, the user asks ChatGPT to create a story about “the super-duper sunflower hedgehog named Larry.” The chatbot then presented a story out loud with a human-sounding voice that could also respond to questions, such as, “What was his house like?” and “Who is his best friend?”

This new voice feature is similar to those currently offered by Amazon Alexa or Apple’s voice assistant Siri.

How You Can Enable the Voice And Image Features?

OpenAI unveils ChatGPT’s latest feature to Plus and Enterprise users which is coming in the next two weeks. Voice will be available on iOS and Android and images will be available on all platforms.

To enable the voice feature, you can go to Settings, then tap on New Features on the mobile app and opt-in for voice conversations. Then, tap the headphone button located in the top-right corner of the home screen and choose your preferred voice out of five different voices.

The new voice capability works using a new text-to-speech model, capable of generating human-like audio from just text and a few seconds of sample speech. The company added that it is uniting with professional voice artists to create the five different voices. They are also using Whisper, an open-source speech recognition system, to transcribe spoken words into text.

Chat About the Images

You can now show one or more images to ChatGPT and inquire about your problems. Users can also use the drawing tool in the app to focus on specific parts of the image.

To get started, tap the photo button to click or select an image. If you’re on iOS or Android, tap the plus button first. You can also discuss multiple images or use the drawing tool to guide the assistant.

The understanding of the images is generated by multimodal GPT-3.5 and GPT-4. These models apply their language reasoning skills to a wide range of images, such as photographs, screenshots, and documents containing both text and images.

Who Will Win the AI Race?

In the previous week, Microsoft presented its unified AI assistant and Google updated Bard to its Applications. Furthermore, Amazon also made a deal with Anthropic. It is noteworthy to see how these updates are coming out in the same timeline. The race continues and new features keep adding up for users to enjoy and employ in their daily lives.

Tell us your thoughts on the latest features from OpenAI and whether you will be using the features in your daily tasks.

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Prominent US Authors Sue OpenAI for Copyright Infringement

Emily Lawson — Thu, 21 Sep 2023 12:05:17 +0000

Authors Guild and many noteworthy writers filed a lawsuit in Manhattan Federal Court on Tuesday, 19th September. The writers sued OpenAI over alleged copyright infringement in using their books to train ChatGPT. This group of writers filing the OpenAI copyright infringement case includes Jonathan Franzen, John Grisham, George R.R. Martin, and Jodi Picoult.

The writers alleged that OpenAI copied the plaintiff’s works wholesale without permission or providing consideration. Also, fed the plaintiff’s copyrighted material into their large language models or LLMs’ algorithms designed to provide text responses to user’s queries.

Details of the OpenAI Copyright Infringement Lawsuit and OpenAI’s Response

Apart from allegations of using copyrighted content to train their language models, the Authors Guild’s lawsuit also alleges acts of piracy. It claims that the datasets used to train OpenAI’s models include texts from authors’ books that may be pirated off of the internet. Further, the authors claimed that ChatGPT can summarize their books with extreme accuracy. This would indicate that OpenAI’s database might include their books.

In response to the allegations, an OpenAI spokesperson said that scraping the internet for the use of training data qualifies as fair use under U.S. copyright law. They also said that the company respects authors’ rights and is “having productive conversations with many creators around the world, including the Authors Guild.”

OpenAI’s Battle with Writers

Michael Chabon, David Henry Hwang, Rachel Louise Snyder, and Ayelet Waldman filed a lawsuit on Friday, 8th September. They alleged that OpenAI is profiting from the ‘unauthorized and illegal use’ of their copyrighted work.

The lawsuit is pursuing class-action status and called out on ChatGPT’s ability to sum up and analyze the authors’ content. They stated that this is only possible if OpenAI trained its GPT LLMs on their works. The writers further added that the outputs from ChatGPT are derivative or imitative works that infringe on their copyrights.

In July, two authors Paul Tremblay and Mona Awad filed a complaint saying ChatGPT creates very accurate summaries of their works. They alleged that this is possible if ChatGPT was trained on their books.

The Hidden Pattern Behind AI Tools

It is common knowledge these days about how popular AI tools work using algorithms and patterns. But, the lesser known, hidden patterns that AI makers are following are damaging artists. These big tech companies are allegedly ignoring the copyright behind original art and creating their tools to make billions.

With so many artists and writers coming out against these big-name AI tools, the industry is up for a major change in policies and regulations. So, companies like OpenAI will have to do more than just introduce privacy control features and call it a day.

Starting with delivering justice to independent artists. That’s because the lawsuits by the authors are requesting the courts to stop OpenAI from employing ‘unlawful and unfair business practices’ while providing damages to the authors relating to copyright violations and other penalties.

Any regulations to avoid the alleged misuse are still up for debate.

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Google Connects AI Chatbot Bard to Some of Its Biggest Apps

Emily Lawson — Wed, 20 Sep 2023 12:00:42 +0000

Google announced on Tuesday that it is incorporating its AI chatbot Bard into applications like YouTube, Gmail, Drive, Maps, Docs, and Google Flights. This will allow users to partner with the chatbot via the Bard extension to the aforementioned services.

Yury Pinsky, Bard’s director of product development, said, “For example, if a user is planning a trip, Bard can check Gmail to see what dates work best then check flight and hotel information, then Maps for directions to the airport and YouTube for suggested videos of things to do during the trip.”

Using Generative AI Capabilities For Tailored Response

Google confirmed that Bard can use generative AI capabilities to provide tailored responses by using data from the web. This was later made available to all users to test the bot’s capabilities. Now the company is extending similar capabilities to the Google apps and services.

Bard is integrated with all these services and can use data from them as and when required, depending on the query and needed responses. Google also said Bard is getting better at creating and customizing responses. Also, they have improved the ‘Google it’ feature to double-check Bard’s answers.

How Will Bard Function?

The updated Bard will search and display answers by finding the crucial data across all the services and giving custom answers. It will also be able to get data and provide relevant information on flights and hotels.

When working in Google Drive, users can ask it to search for any specific file or document. For example, you can ask Bard to search for a specific report from December 2022, and compile it into a short paragraph.

Google pointed out that the data used will not be accessed by human reviewers, Bard to show ads, or used to train the large language models. Additionally, users will also have the option to choose how they want to use these extensions or turn them off at any time.

Chat Collaboration on Bard

In times when users want to share chat and access conversations with AI chatbots with friends or family the most common thing you do is provide a link. Google is now making it easy by adding a new update for Bard. When a user sends a conversation by a public link, the receiver can continue the conversation with the chatbot and even ask additional questions about the topic.

Google is also growing access to the existing English language features. This will include the ability to upload images with Lens, get Search images in response, and modify Bard’s responses to more than 40 languages.

With this new power-up for Bard and under-development AI tool ‘Genesis’, Google seems to be setting itself up for market domination. What are your thoughts on the new Google Bard Features? Let us know in the comment section.

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Google Bard Adds New Productivity and Response Features

Tech Research Online — Thu, 13 Jul 2023 13:10:28 +0000

Google Bard in its latest update has included 40 more languages and many more. From voice integration to seamless integration from Google services, Google has made sure to include all in its AI chatbot Bard. You can now use Bard in additional languages and nations, customize responses, add images to your prompts, and do a variety of other things.

Bard’s History

Google Bard, a competitor to Open AI’s ChatGPT, was launched on March 21, 2023. Since then, it has been constantly updated by the company. The platform has received an update on boosting the user’s productivity and receiving customized responses. Bard is constantly working on making itself better than its competitors. It has increased its reach by being available in the most widely spoken language.
Let’s have a look at the new features that Google has added to Bard.

More Customized Responses

You may now listen to Bard’s comments starting today. This is very useful if you want to hear how to pronounce a word correctly or listen to a poem or script. To hear Bard’s responses, simply type a prompt and click the sound icon.

Bard’s comments can also be altered in five distinct ways: basic, long, short, professional, or informal. You can use the drop-down to shorten Bard’s response when you request it to write a marketplace listing for an antique armchair. This functionality is currently available in English and will be expanded to other languages shortly.

Boost Your Productivity

After listening to the users, Bard enabled the option to go back and review prompts. When you start a topic, the sidebar now includes options to pin, rename, and pick up recent discussions. For example, if we ask Bard to compare summer sports, it goes back and evaluates its opinion afterward.

Additionally, the use of Bard for coding jobs continues to be popular. So, in addition to Google Colab, Google Bard will be releasing a new feature on the 13th of July. It’ll allow you to export Python code to Replit.

Further in productivity improvements, sharing a portion or all of your Bard talk with your network has been made simpler. You can share your thoughts and projects with others by using shareable links.

A significant element of how we use our imaginations is through images. Google announced at I/O that it will be integrating Google Lens features into Bard. This will allow you to upload photographs with prompts and Bard will analyze the photo to aid you. Whether you want additional information about an image or just need help coming up with a caption. Unlike other features, this is only available in English, and it will be expanded to other languages soon.

Final Word

Technological advancements are happening every single day, new updates are being rolled out each day, new competitors are coming, and whatnot. Each platform is trying hard to be more customer-centric by providing them with the best they can. What do you think about these new updates? Will Google’s Bard be able to capture more market share? We’ll have to wait and see

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Deepmind Believes That ChatGPT Will Be Tested by Its Upcoming Chatbot

Tech Research Online — Tue, 27 Jun 2023 17:09:09 +0000

Since its inception, ChatGPT has grabbed everybody’s attention and it is widely used. However, DeepMind, a Google-owned research group, believes that its next huge language model will rival – if not outperform – OpenAI’s.

Gemini, a chatbot that competes with ChatGPT, was developed by DeepMind. It uses the same AI concepts as AlphaGo, the company’s AI system that became the first to outplay a skilled human player in the board game Go.

Gemini Capabilities

Gemini combines reinforcement learning and natural language processing to outperform ChatGPT. And according to DeepMind CEO Demis Hassabis, Gemini will be able to plan, solve issues, and analyze text if all goes as planned.

Hassabis claims that “Gemini at a high level, can be thought of as combining some of the strengths of AlphaGo-type systems with the incredible language capabilities of the large models. We also have some fresh developments that will be rather fascinating”.

“Gemini is supposed to develop new skills such as planning and problem-solving. We also have some innovations that are going to be pretty interesting,”. Hassabis Adds Up, Gemini is still being developed and will take several months, hundreds of millions of funds may be needed.

Wired’s Will Knight suggests Gemini uses reinforcement learning for challenging language models in Google’s I/O developer conference. Reinforcement learning instructs AI systems to display specific behaviors by rewarding or punishing undesirable ones.

It’s crucial to remember that DeepMind has tested language models before Gemini. Last year, the company launched Sparrow. A chatbot it claimed had a lower propensity than previous language models to answer user queries in an unsafe or inappropriate way. Hassabis told Time in January that plans to release Sparrow for a private beta. At some point this year are still on track, but it’s unclear if they are.

However, Gemini appears to be DeepMind’s most ambitious space project to date, if early reports are to be believed. According to a March article in The Information, Jeff Dean, Google’s most senior AI research officer, has a direct role in Gemini, which was inspired by Bard. Google’s chatbot project fell behind ChatGPT. Bard was Google’s attempt to develop a chatbot.

The Field of AI is getting crowded with different players coming into the AI space with each passing day. But, as of now, ChatGPT remains the go-to AI tool for users. But it’s worth seeing whether DeepMind can disrupt the market.

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Mercedes Benz Takes In-Car Voice Control to the Next Level

Tech Research Online — Fri, 16 Jun 2023 17:21:16 +0000

The Future of a Car’s Infotainment System is here. Mercedes, on 16th June, announced that it will soon include ChatGPT in its infotainment system through the MBUX beta program.)

Do You Own a Mercedes Mbux Vehicle?

Soon, Mercedes owners in the US will be able to upgrade their vehicles with ChatGPT to MBUX vehicles via Microsoft Azure OpenAI Service Although it’s unclear what it might be used for, the manufacturer is incorporating OpenAI’s conversational AI agent into its MBUX infotainment system.

After all, an automobile is a rather strictly regulated place. A voice interface is occasionally the safest or best way to perform fundamental automobile functions like driving, navigation, and media control while keeping one’s eyes on the road.

ChatGPT, on the other hand, specializes in appearing human while producing new facts to keep the discussion moving along when engaging in a back-and-forth on any subject.

Source

An Added Layer of Security through Voice Assistant

Users will have access to a voice assistant that can carry on a conversation in addition to responding to natural voice commands. With their hands on the wheel and their eyes on the road, participants will soon be able to query the Voice Assistant for more information. This includes requesting assistance with a difficult problem, a new supper recipe, or directions. Customers can sign up through the Mercedes Me app or by saying into their car, “Hey Mercedes, I want to join the beta program.”

For a standard voice interface, a question like “What’s a good independent sandwich shop on my route that’s within half a mile of a petrol station” would be too challenging. If you don’t have a passenger to look that up for you, having that feature would be helpful. Who requests a recipe for a fresh supper when traveling? Is that the best use case they could come up with?

What Benefits will it Deliver?

The “Hey Mercedes” voice command feature of the MBUX Voice Assistant will become even more user-friendly with the addition of ChatGPT. The benefits of the technology are, as usual, a bit speculative, and it’s safe to assume that no driver asked for this feature. It’s possible that Mercedes is simply too worn out to manage its voice interface service and would prefer to hand it off to someone else.

Customers can sign up using the Mercedes Me app or by saying the phrase “Hey Mercedes, I want to join the beta program” into their car. The beta program will be sent out over the radio. By utilizing the business-grade features of Microsoft’s cloud and AI platform, Mercedes-Benz is integrating ChatGPT through Azure OpenAI Service.

The voice command information gathered is anonymized and analyzed before being stored in the Mercedes-Benz Intelligent Cloud.

Mercedes Benz engineers will gain important knowledge about specific requirements, enabling them to specify precise goals for improving voice control. The beta test comments will be used to further refine the user-friendly voice assistant, and a plan will be chosen for deploying large language models in new markets and languages.

Conclusion

ChatGPT can improve the driving experience by offering information, support, and back-and-forth talks, even though the precise use cases for it in a regulated car environment are still unknown. The use of technology may be advantageous for tasks like locating nearby amenities or resolving issues while the driver is still paying attention to the road. Mercedes hopes to improve the voice assistant through beta testing, customer input and investigate broader deployment in various regions and languages.

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WhatsApp Introduces India’s First Period Tracker Chatbot; Here’s Everything you Should Know!

Anwesha Mishra — Tue, 28 Jun 2022 13:09:59 +0000

WhatsApp has introduced a latest feature that will allow users to track their menstrual cycle. The chatbot becomes India’s first period tracker chatbot for menstruators.

India’s First Period Tracker Chatbot

From latest COVID-19 information to payments and transaction facilities, WhatsApp has been bringing almost all features that will fulfill the daily needs of users on an immediate basis. The instant messaging app already has various chatbots for easy access to several information, for example, its ‘Ask Raksha’ chatbot for access to health-related information. WhatsApp is (seemingly) constantly working on a new feature to update its platform as competition in the market rises. It seems like the Meta-owned app is looking to expand its reach outside instant messaging tech and do more.

Currently, WhatsApp has introduced a new and India’s first period-tracking chatbot in collaboration with Sirona Hygiene Pvt. Ltd, an Indian brand that is popular for its feminine hygiene products. The new chatbot will allow menstruators to track their periods via WhatsApp.

Speaking of the collaboration with WhatsApp, Deep Bajaj, Co-founder and CEO of Sirona Hygiene Pvt. Ltd said in a statement: “Technology can change menstruators’ lives, and we’re using it to build a better environment and community for them to connect and thrive.” “We harness the power of AI and intuitive technology to provide ease of access to our consumers via WhatsApp, which has become a vital part of our lives.”

Track Various Goals and Information

According to Sirona’s press announcement, the period tracking application can be used to track three goals: Track periods; Conceive; and Avoid Pregnancy. Here are how users can track their menstrual cycle via the chatbot on WhatsApp:

- - Add 9718866644 to your address book
  - Then, on WhatsApp, say “Hi”
  - Sirona will present a list of alternatives
  - To keep track of your periods, type “period tracker” into the chat box
  - You will then be prompted to enter your period information
  - Sirona will provide information such as your ovulation date, fertile window, next and previous periods, and even your cycle length

After that, users will be asked to provide additional information related to their current periods and previous periods. Based on this information, the chatbot will keep a record and share reminders including the forthcoming cycle dates based on the users’ goals. The WhatsApp Business Platform has been used for building the period tracker. It is further powered by an intuitive chatbot interface, that further makes the user experience smooth and entertaining.

The period tracker also has an option for those who want to avoid pregnancy by highlighting their ovulating period. However, all this information depends on the accuracy of the information shared by users. Any change in your menstruation cycle could result in the wrong prediction from the chatbot. Additionally, users can also edit their details, Also, the chatbot will let users view their next three menstruation cycles.

Moreover, Sirona comes with a separate app that provides menstruators with a complete ecosystem for menstrual health and hygiene. The software also includes a period tracker. It is also an open forum for posting stories, questions, and answers, giving our Sisterhood a central location to connect and exchange. The Sirona app intends to provide education, awareness, and usefulness while also making menstrual hygiene available on the go.

Anwesha Mishra

Anwesha has been a creative writer for a while. Currently, on her pursuit of tech writing, she is diving into the realms of technology to produce better content on the forever-changing world of technology. In her free time, you’ll find her humming tunes of her favourite shows or reading a book.

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Chatbot Marketing For Personalized Brand Communication

Tech Research Online — Tue, 16 Feb 2021 17:49:21 +0000

Introduction

The chatbots act as the binding factor of brand-consumer interaction to set up the best marketing factor. The AI terms are highly supportive in reaching the brand-customer and influence them to show an interest in the brand.

The conversation is an essential element in brand marketing; the effectual interaction will convert the brand follower into a customer. In this article, we are about to discuss how to use chatbots for brand communication.

Digital marketing has been featuring social media to increase audience engagement and magnify followers quickly.

Let’s see the chatbot’s importance and usage in brand marketing.

Chatbots Marketing

The chatbots are the computer program that enables the user to undertake a real-time conversation with the brand under virtual assistance. It helps to understand the brand product better and encounter a better experience than traditional advertising.

The chatbots are a suitable tool to engage the brand audience with the relevant conversation customized as per the user interest. Brand communication can be possible in social media marketing with possible customizations.

The brand can use chatbots to automate the brand conversation questions by extracting the survey on the customer frequently asked queries.

The business striving to make its social presence using digital marketing must improve communication marketing to gain more customers.

Importance of Chatbot Personality And 7 Ways to Design It

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Messenger Bot

The messenger bot is essential to use for engaging the consumers into the one-to-one conversation to drive. Mainly the Facebook has the chance to interact with the brand-customer through messenger about the product details.

The business can design its chatbot with the required content to induce the customer to buy the product. The chatbot can also use to broadcast brand notifications by scheduling it to generate the audience’s interest.

Steps To Use The Chatbot Marketing For Personalized Brand Communication

The chatbot must leverage brand awareness using the media like Facebook, Instagram, and Twitter by making the smart code by following the below steps.

1. Research Your Target Audience Frequently Asked Questions

The brand specializing in social media marketing like Facebook and Twitter must analyze the target audience’s interests and responses towards your post. The user’s interest in the product can get magnified by developing the content to answer most of the questions. The brand must make the followers stay connected with the chat by offering engaging communication.

2. Build Your Bot With Your Conversation Tree

The chatbot’s conversation must concentrate on the content to replicate the brand audience. The business must develop its bot with the free discussions that are supposed to be used by all audiences.

The understandability of the queries from the audience and the language tone must be highly focusable to increase the audience engagement.

The context must get planned well to answer all kinds of questions; the questionnaire must include the target audience’s tone and their possible expectation to benefit the audience while they visit the brand website.

3. Don’t use the open-Ended Conversations

The intellectual content is necessary while building a customer conversation; the business should strengthen customer interaction. The firm does not pose the customer’s answers, which disappoints them, such as the product’s unavailability.

The company can deliver the message that makes them prefer the supplement facilities and increase brand engagement among multiple audiences.

4. Optimize Your Chatbot Performance

The business can optimize the chatbot queries at every interval by analyzing the possible questions to increase customer brand engagement.

The company must watch its competitor’s website chatbots performance and develop their messenger questions to influence the audience to know more about the brand.

The brand must analyze the target audience’s interest and develop their messenger bot as per user response to make brand recognition with precise data.

The social media applications like Facebook, Instagram, TikTok can design their chatbot to pop the brand ads and broadcast the brand update messages to stay connected with the target followers and customers.

Benefits Of Chatbots Marketing

1. The chatbots will serve the customer with the appropriate answers immediately without making them wait to prolong, and their complaint will get resolved quickly.

2. When the customer gets serviced with the quality information that benefits them, they will follow the brand updates and retain them.

3. The customer base will be increased under adequate support for them while visiting the brand website.

4. It is a cost-effective method used to increase the follower’s volume and amplify online brand engagement.

The business is interested in establishing the conversation between the brand, and the customer must create their chatbot effectively to amplify the profile visitors. Many companies are using artificial intelligence to increase the user experience by providing virtual assistance.

The chatbots are used in all types of business websites to guide and direct the user who inquires about it. The effective use of the chatbot in a proper customized format will improve the conversation between the brand and customer, increasing the business leads.

Author Bio:

Shreeya Chourasia is an experienced B2B marketing/tech content writer, who is diligently committed for growing your online presence. Her writing doesn’t merely direct the audience to take action, rather it explains how to take action for promising outcomes.

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