Ring Central - Tech Research Online https://techresearchonline.com/author/ringcentral/ Knowledge Base for IT Pros Wed, 17 Jan 2024 09:29:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.4 https://techresearchonline.com/wp-content/uploads/2019/09/full-black-d_favicon-70-70.png Ring Central - Tech Research Online https://techresearchonline.com/author/ringcentral/ 32 32 Communications and Worker Productivity: Where We Are Today https://techresearchonline.com/whitepapers/martech-whitepapers/communications-and-worker-productivity-where-we-are-today/ https://techresearchonline.com/whitepapers/martech-whitepapers/communications-and-worker-productivity-where-we-are-today/#respond Tue, 19 Dec 2023 15:19:22 +0000 https://techresearchonline.com/?p=533716 Five years ago, we teamed up with research firm CITE to investigate the roadblocks to workplace productivity. At that time, many workers were overwhelmed by the volume of workplace communication and workplace tools they juggle every day. Since then, we’ve been through a global remote work experiment, which gave usa wake-up call about the importance of mental health, balance, and cognitive capacity in the workplace. Has this newfound awareness given rise to initiatives that address communications overwhelm and improve worker productivity? Here’s where we are today, compared to where we were five years ago. View More

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]]> Five years ago, we teamed up with research firm CITE to investigate the roadblocks to workplace productivity. At that time, many workers were overwhelmed by the volume of workplace communication and workplace tools they juggle every day.

Since then, we’ve been through a global remote work experiment, which gave usa wake-up call about the importance of mental health, balance, and cognitive capacity in the workplace.

Has this newfound awareness given rise to initiatives that address communications overwhelm and improve worker productivity?

Here’s where we are today, compared to where we were five years ago.

[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/martech-whitepapers/communications-and-worker-productivity-where-we-are-today/feed/ 0 How To Unlock Revenue Through Connected Business Communications https://techresearchonline.com/whitepapers/martech-whitepapers/how-to-unlock-revenue-through-connected-business-communications/ https://techresearchonline.com/whitepapers/martech-whitepapers/how-to-unlock-revenue-through-connected-business-communications/#respond Tue, 19 Dec 2023 15:04:07 +0000 https://techresearchonline.com/?p=533690 Cultivate customer engagement, and you’ll drive sales.Even in a challenging economy, brands that invest indigital customer engagement can experience revenue growth. For call centers, the path to better customer engagement starts with empowered agents. Deloitte’s latest research shows that agent retention and engagement can help create better customer experiences. A great customer experience is largely dependent on “skilled, experienced, and satisfied”workers who can serve both the company and the customer. View More

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]]> Cultivate customer engagement, and you’ll drive sales.Even in a challenging economy, brands that invest indigital customer engagement can experience revenue growth.

For call centers, the path to better customer engagement starts with empowered agents.

Deloitte’s latest research shows that agent retention and engagement can help create better customer experiences. A great customer experience is largely dependent on “skilled, experienced, and satisfied”workers who can serve both the company and the customer.

[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/martech-whitepapers/how-to-unlock-revenue-through-connected-business-communications/feed/ 0 How RingCentral Has Helped Modernize Today’s Biggest Businesses https://techresearchonline.com/whitepapers/martech-whitepapers/how-ringcentral-has-helped-modernize-todays-biggest-businesses/ https://techresearchonline.com/whitepapers/martech-whitepapers/how-ringcentral-has-helped-modernize-todays-biggest-businesses/#respond Tue, 19 Dec 2023 14:47:52 +0000 https://techresearchonline.com/?p=533674 When it comes to investing in technology, IT leaders’top priorities are cutting down on unnecessary expenses, increasing company efficiency, and generating revenue by improving the customer experience. To achieve these goals, companiesneed to have the right tools in place. That’s why businesses choose RingCentral’s intelligent connected communications platform. But don’t just take our word for it. This comilation of case study data and leadership input from some of today’s biggest apnd most successful companies will show you exactly how RingCentral has helped to modernize their business communication processes.And we can do the same for you. Discover how real RingCentral customers cut down on business expenses by making the switch to a unified communications platform. View More

The post How RingCentral Has Helped Modernize Today’s Biggest Businesses appeared first on Tech Research Online.

]]> When it comes to investing in technology, IT leaders’top priorities are cutting down on unnecessary expenses, increasing company efficiency, and generating revenue by improving the customer experience. To achieve these goals, companiesneed to have the right tools in place. That’s why businesses choose RingCentral’s intelligent connected communications platform.

But don’t just take our word for it. This comilation of case study data and leadership input from some of today’s biggest apnd most successful companies will show you exactly how RingCentral has helped to modernize their business communication processes.And we can do the same for you.

Discover how real RingCentral customers cut down on business expenses by making the switch to a unified communications platform.

[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/martech-whitepapers/how-ringcentral-has-helped-modernize-todays-biggest-businesses/feed/ 0 Checklist: How Good Is Your Communications System? https://techresearchonline.com/whitepapers/martech-whitepapers/checklist-how-good-is-your-communications-system/ https://techresearchonline.com/whitepapers/martech-whitepapers/checklist-how-good-is-your-communications-system/#respond Tue, 19 Dec 2023 08:50:46 +0000 https://techresearchonline.com/?p=537478 A modern communications system needs to be much more than phone calls and file sharing. It needs to provide workers with a better way ofdoing things. A single solution with global availability is easier to manage and can be administered from a single portal using a desktop or mobile phone. And by ‘better’ we mean faster, cheaper, more accurately, and more intelligently. Is that whatyour communications system delivers? Use this checklist to find out for sure: Connected employees Digital tool Remote work, anywhere Scale View More

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]]> A modern communications system needs to be much more than phone calls and file sharing. It needs to provide workers with a better way ofdoing things.

A single solution with global availability is easier to manage and can be administered from a single portal using a desktop or mobile phone.

And by ‘better’ we mean faster, cheaper, more accurately, and more intelligently. Is that whatyour communications system delivers? Use this checklist to find out for sure:

  • Connected employees
  • Digital tool
  • Remote work, anywhere
  • Scale
[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/martech-whitepapers/checklist-how-good-is-your-communications-system/feed/ 0 PBX – 7 Benefits Of Switching From On-Premises PBX To The Cloud https://techresearchonline.com/whitepapers/information-technology-whitepapers/pbx-7-benefits-of-switching-from-on-premises-pbx-to-the-cloud/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/pbx-7-benefits-of-switching-from-on-premises-pbx-to-the-cloud/#respond Tue, 19 Dec 2023 08:43:12 +0000 https://techresearchonline.com/?p=537462 A unified solution offers enterprise-grade features such as phone, faxing, SMS, IVR,call queues, team messaging, video meetings,and voicemail—all on one platform. A single solution with global availabilityis easier to manage and can be administered from a single portal using a desktop or mobile phone. Cloud solutions are flexible and scalable, allowing youto easily add services orremove users at any time. Providers offering a 99.999% uptime SLA ensure your business never halts. View More

The post PBX – 7 Benefits Of Switching From On-Premises PBX To The Cloud appeared first on Tech Research Online.

]]> A unified solution offers enterprise-grade features such as phone, faxing, SMS, IVR,call queues, team messaging, video meetings,and voicemail—all on one platform.

A single solution with global availabilityis easier to manage and can be administered from a single portal using a desktop or mobile phone.

Cloud solutions are flexible and scalable, allowing youto easily add services orremove users at any time. Providers offering a 99.999% uptime SLA ensure your business never halts.

[contact-form-7]


The post PBX – 7 Benefits Of Switching From On-Premises PBX To The Cloud appeared first on Tech Research Online.

]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/pbx-7-benefits-of-switching-from-on-premises-pbx-to-the-cloud/feed/ 0 Intelligent Choice: The Business Benefits Of Using RingCentral https://techresearchonline.com/whitepapers/information-technology-whitepapers/intelligent-choice-the-business-benefits-of-using-ringcentral/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/intelligent-choice-the-business-benefits-of-using-ringcentral/#respond Tue, 19 Dec 2023 08:39:36 +0000 https://techresearchonline.com/?p=537444 When it comes to technology investment, the bottom line is always going to bethe return. Here’s a condensed version of our customer success stories: inquantified form. If you’re building a business case for UCaaS and CCaaS adoption, this is a good place to start. According to Forrester’s Total Economic Impact of RingCentral MVP and Contact Center, UCaaS and CCaaS solutions combined can create better customer experiences and cut costs for businesses. In the case of RingCentral MVP and Contact Center specifically, the results of the analysis are overwhelmingly positive. View More

The post Intelligent Choice: The Business Benefits Of Using RingCentral appeared first on Tech Research Online.

]]> When it comes to technology investment, the bottom line is always going to bethe return. Here’s a condensed version of our customer success stories: inquantified form. If you’re building a business case for UCaaS and CCaaS adoption, this is a good place to start.

According to Forrester’s Total Economic Impact of RingCentral MVP and Contact Center, UCaaS and CCaaS solutions combined can create better customer experiences and cut costs for businesses. In the case of RingCentral MVP and Contact Center specifically, the results of the analysis are overwhelmingly positive.

[contact-form-7]


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]]> https://techresearchonline.com/whitepapers/information-technology-whitepapers/intelligent-choice-the-business-benefits-of-using-ringcentral/feed/ 0 Composable Enterprise is the Cloud’s Next Big Thing https://techresearchonline.com/whitepapers/information-technology-whitepapers/composable-enterprise-is-the-clouds-next-big-thing/ https://techresearchonline.com/whitepapers/information-technology-whitepapers/composable-enterprise-is-the-clouds-next-big-thing/#respond Tue, 04 Apr 2023 14:55:36 +0000 https://techresearchonline.com/?p=371557 Digital transformation drives the need for composability: Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless of company size, vertical market or geography—shifted to a digital-first model to adapt to a world where digital technologies are the only way to interact with customers. In addition, most businesses quickly determined that hybrid work—where workers split their time between the office and home—would become the primary mode of working, putting further emphasis on digital tools to keep teams connected regardless of their physical location. For evidence, look at how many well-established industries have had to adopt digital technologies almost overnight. Sports and entertainment venues have moved exclusively to digital tickets, restaurants have shifted to digital menus, and schools have adopted online learning.For evidence, look at how many well-established industries have had to adopt digital technologies almost overnight. Sports and entertainment venues have moved exclusively to digital tickets, restaurants have shifted to digital menus, and schools have adopted online learning.   View More If your Download does not start Automatically, Click Download Whitepaper Download Whitepaper

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]]> Digital transformation drives the need for composability:
Digital transformation has witnessed unprecedented acceleration since the pandemic began. All businesses—regardless of company size, vertical market or geography—shifted to a digital-first model to adapt to a world where digital technologies are the only way to interact with customers. In addition, most businesses quickly determined that hybrid work—where workers split their time between the office and home—would become the primary mode of working, putting further emphasis on digital tools to keep teams connected regardless of their physical location. For evidence, look at how many well-established industries have had to adopt digital technologies almost overnight. Sports and entertainment venues have moved exclusively to digital tickets, restaurants have shifted to digital menus, and schools have adopted online learning.For evidence, look at how many well-established industries have had to adopt digital technologies almost overnight. Sports and entertainment venues have moved exclusively to digital tickets, restaurants have shifted to digital menus, and schools have adopted online learning.

 

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